Metodologia do controle emocional para conversas com os pais, mães e pessoas apoderadas e o desenvolvimento de habilidades comunicativas para professores: Evidências de Chile
DOI:
https://doi.org/10.15359/ree.24-3.10Palavras-chave:
professores chefes, conversas desafiadoras, emoções, retroalimentação, representantesResumo
Este estudo explica e avalia a metodologia CECA (Controle Emocional em Conversas com Apoderados) através da sua implementação em uma escola primária no Chile. O objetivo da metodologia é desenvolver habilidades nos professores para realizar entrevistas com pessoas adultas classificados como difíceis, e que são pais e mães de estudantes com baixos resultados acadêmicos e / ou com comportamento irruptivo na sala de aula. Paralelamente ao treinamento, aplicou-se o modelo de avaliação de D. L. Kirkpatrick e J. D. Kirkpatrick (2006) em suas quatro etapas: satisfação, aquisição de conhecimento teórico, sustentabilidade das práticas e efeitos organizacionais. Concluiu-se que a metodologia desenvolve nos professores habilidades para reconhecer emoções, selecionar tipos de conversas, analisar evidências de aprendizagem com pais e mães e planejar conjuntamente metas de curto prazo associadas à aprendizagem. Os resultados enriquecem a proposta metodológica em três aspectos: o primeiro, fazer ciclos intensivos de retroalimentação inicialmente e que vai mudando gradualmente de acordo com as necessidades dos participantes; o segundo, incluir na metodologia ações específicas para a equipe de direção sobre o gerenciamento do tempo, da infraestrutura e animação de trabalho colaborativo entre duplas; e o terceiro, que esta metodologia pode ser transferida para outros contextos de formação, uma vez que satisfaz as necessidades reais do sistema escolar.
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