ISO 9000: the Base Document
Keywords:
ISO, Base Document, Standards, COPANT INTECO, Components of ISO 9000 standards, ISO 9000 family of standardsAbstract
This is the case with the ISO 9000 series of standards, the aim of which is to establish quality assurance systems that guarantee the smooth running of companies and their relationship with customers.
References
Acuña, Jorge. "LaSerie ISO 9000". La Nación (San José, C.R.). 29 de noviembre de 1990. p. 11D.
Alvarez Torres, Martín C. Manual para elaborar manuales de políticas y procedimientos. -México, D.E, Panorama, 1997.
Asamblea Legislativa, Costa Rica. Sistema Nacional para la Calidad. Proyectos. La Gaceta, Diario Oficial. Número 63. Martes 31 de marzo, pp. 1 -.3. San José, C.R. Imprenta Nacional. 1998.
¿Cómo interpretar las normas ISO 9000 e implementar sistemas de calidad? -[s.l]: CEGESTI, 1997.
Instituto deNormas Técnicas de Costa Rica. Normas para la Gestión y el aseguramiento de la calidad: serie INTECO-ISO 9000. -Cartago, C.R.; Editorial Tecnológica de Costa Rica, 1997.
Pola Maseda, Angel. ISO 9000 y la base documental. -Barcelona: ODE, 1997.
Solano M., Oscar. ISO 9000 ¿ficción o realidad?, experiencia de CONDUCENS.A. EnRevista del CIEMI. 6 (24): 20-24, 1997.
Villalobos A., Miguel. Los beneficios de ISO 9000. Idea Economómica. (9): 5-7, may.-jul., 1996.
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