Link between required type of knowledge and received wage in the services sector of free zones in Costa Rica
A perspective from the occupation cluster
DOI:
https://doi.org/10.15359/peds.7-2.1Keywords:
Foreign Direct Investment, High Technology, Multivariate Analysis, Human Capital, Knowledge, Economics, High technology, Multivariate Analysis, Human Capital, Knowledge, Economy, Foreing Direct InvestmentAbstract
The free zones constitute the most human capital. However, this fact does not avoid the heterogeneity that in the services sector can coexist with asymmetric dynamics, dissimilar remuneration levels and different added values between job positions. This article intended to prove if there is a link between the wage and the type of knowledge required to labor for four conglomerates of the service sector from the perspective of occupation clusters: dynamic area of the Costa Rican economy with production, employment, and wages growth rates over the national media. At the same time, the services sector comprises the productive activities of higher added value since much of their operations are associated with knowledge-intensive processes and high-rating Information Technology (IT), logistics, contact center, and shared service/back office. Through a parametric test of difference in mean and an analysis of variance between the media of these conglomerates, it’s found conclusive evidence that the services associated with technologies of information, characterized for an intensive level of knowledge, enjoy a wage premium. These conditions denote the importance of developing associated knowledge with these production processes.
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