Impacto de la diversidad y la participación de los trabajadores sobre la innovación de las empresas: Un modelo de regresión en dos etapas para el sector servicios
DOI:
https://doi.org/10.15359/peds.1-1.2Keywords:
diversity by sex, spaces for participation in firms, innovation on servicesAbstract
Traditionally, innovation processes have been associated to investments in research and development (R&D) or in staff training. This has led innovation studies to focus on technological advance issues leaving aside, sometimes, incremental processes of change and improvement that will eventually become substantial changes in firms. In this work, we attempt to determine the impact of other factors such as workforce diversity and participation on enterprise innovation. The diversity factor relates to organizational composition aspects by workforce’s sex and education level; the participation factor deals with spaces for discussion of ideas, origin of participation initiatives in processes of change, and involvement in the different phases of the innovation processes. A two-step Heckman regression model is used to determine the implications of the aforementioned variables on innovation of enterprises in the service sector. The first section of the paper conceptualizes innovation; the second section focuses on explaining the theoretical associations of selected variables on innovation together with descriptive statistics, which evidences the behavior of variables. A third section is devoted to the model’s specification, and the fourth section shows the main results and, finally, a series of policy implications arising from the results of the model.
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