Dramatization as a teaching strategy for learning customer service in students of the technical career of Executive Secretary of Colegio Técnico Profesional de Turrialba in the year 2024. Respaldo, [S. l.], v. 9, n. 1, p. 32–43, 2024. DOI: 10.15359/respaldo.9-1.3. Disponível em: https://www.revistas.una.ac.cr/index.php/respaldo/article/view/19976.. Acesso em: 17 jul. 2024.